We collect various types of information to provide and improve our services to you.
Personal Information:
- Name and contact details
- Email address and phone number
- Shipping and billing address
- Payment information
- Account credentials
Usage Information:
- Browsing history on our platform
- Products viewed and searched
- Purchase history and preferences
- Device and browser information
Technical Information:
- IP address and location data
- Cookies and tracking technologies
- Browser type and version
- Operating system information
Your information helps us serve you better and improve our platform.
We use your data to:
- Create and manage your account
- Process orders and payments
- Deliver products and services
- Provide customer support
- Send order updates and notifications
- Improve our platform and user experience
- Personalize content and recommendations
- Conduct analytics and research
- Prevent fraud and ensure security
We respect your privacy and do not sell your personal information.
We may share your information with:
- Service Providers: Payment processors, shipping partners, and IT services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition
- With Your Consent: When you have given explicit permission
We ensure all third parties maintain confidentiality and security of your data.
We implement robust security measures to protect your information.
Our security practices include:
- SSL/HTTPS encryption for all data transmission
- Secure payment gateway with PCI compliance
- Regular security audits and updates
- Access controls and authentication
- Data backup and disaster recovery
- Staff training on data protection
While we strive to protect your data, no method of transmission over the internet is 100% secure.
You have the right to control your personal information.
Your rights include:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request removal of your data
- Restriction: Limit processing of your data
- Portability: Transfer your data to another service
- Objection: Opt out of data processing
- Withdraw Consent: Cancel marketing communications
To exercise these rights, contact us at privacy@bikroy.com
We use cookies to enhance your browsing experience.
Types of cookies we use:
- Essential: Required for basic site functionality
- Preference: Remember your settings and preferences
- Analytics: Track site usage and performance
- Marketing: Personalize ads and promotions
You can manage cookie preferences in your browser settings.
Our platform may contain links to third-party services.
We use trusted third-party services for:
- Payment processing (e.g., SSL, Stripe)
- Shipping and logistics
- Analytics and reporting
- Marketing and communications
We recommend reviewing the privacy policies of these third parties.
Our platform is not intended for children under 13 years of age.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action.
We may update this policy periodically to reflect changes in our practices.
Policy changes will be communicated through:
- Email notifications for registered users
- Website announcements
- Updated effective date on this page
We encourage you to review this policy regularly to stay informed about how we protect your data.
Have questions about our privacy policy? We're here to help.
Contact our privacy team:
Email: privacy@sellbd.com
Address: Dhaka, Bangladesh
Hours: Mon-Fri, 9AM - 6PM (BST)
We respond to all privacy concerns within 48 hours.
